At London Global College, we take confidentiality and the privacy of personal information very seriously. This policy outlines how London Global College collects, uses, stores, and protects personal data, in accordance with theUK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It should be read in conjunction with our Data Protection Policy.
1. Definition of Confidential and Personal Information
Confidential information refers to any written, verbal, or digital information shared in confidence between London Global College and its students (and their parents/guardians, where appropriate), or with third parties working with or on behalf of the College.
Confidential communication includes all communications, records, and working documents (including electronic data) related to students or staff that are not to be disclosed to third parties without explicit consent, unless required by law or safeguarding obligations.
Personal information or personally identifiable information (PII) includes any information that can be used to identify an individual, such as:
- Full name
- Home or physical address
- Contact information (e.g., email address, telephone number, IP address)
- Date of birth, racial or ethnic background, or religious affiliation (when combined with other data)
- Course enrolment, academic records, assessments, and reports
2. How We Use Personal Information
London Global College collects and uses personal data to:
- Communicate with students and stakeholders
- Provide educational and support services
- Administer admissions and enrolment processes
- Maintain accurate records for compliance and reporting
- Share updates about relevant courses, services, and opportunities
- Customise website content to enhance user experience
We may occasionally contact you with information about new programmes or services that we believe may be of interest. You may opt out of receiving such communications at any time.
3. Use of Cookies
Our website uses cookies to recognise returning users and enhance the browsing experience. Cookies allow us to provide a more personalised service and track website performance. These cookies do not contain personal information and can be managed or disabled through your browser settings.
4. Data Security and Confidentiality
We are committed to keeping all personal data secure and confidential. Data is stored in secure systems and accessed only by authorised personnel.
We will never sell or share your personal details with third parties without your permission, except in the following circumstances:
- When required to do so by law or government authorities
- When necessary to safeguard a student or individual under 18, in line with our Safeguarding Policy
- When authorised by the data subject (e.g., for references or external applications)
Please note that while we take every reasonable measure to protect your information, no transmission over the internet is 100% secure. Submitting data to us is done at your own risk.
5. Access to Personal Information
You have the right to request access to the personal data we hold about you. This is in accordance with the Data Protection Act 1998 and UK GDPR 2018. A small administrative fee may apply. For more information or to make a request, please contact us directly.
6. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legislation or organisational practices. Any updates will be published on our website with a clear notice of the changes.
If you have any questions or concerns about this policy or how your data is handled, please contact the Data Protection Officer at London Global College.